Accessibility at the Aldwark Manor Hotel
At the Aldwark Manor we aim to provide the highest standards of
service to all our guests and we look forward to making your stay
an enjoyable one. Facilities available for guests with disability
needs are as follows:
As you arrive at Aldwark Manor Hotel, you will find approximately
200 parking spaces of which 4 are specifically reserved for blue
badge holders. These are located directly outside the hotel's main
entrance, and at the rear entrance in our Leisure car park. Should
you require any assistance with luggage or equipment, our reception
team or porters will be available to assist 24 hours?
The Reception desk is located on the ground floor of the hotel in
the entrance lobby. The reception desk is 98 cm high, although
check-in can also be completed whilst sitting at a table in the
lounge if required.
You will be offered a personal check-in service with a full
explanation of the hotel's facilities together with a
familiarisation tour and assistance in delivering luggage to your
Reception staff will also brief you on our evacuation policy and
please note on your registration card if any assistance is needed
in the event of an evacuation.
The following accessible aids are available at Reception:
- Portable Induction Loop for use at Reception
- Large Button Phone
- Vibrating Pad to assist waking guests with hearing disabilities
in the event of a fire alarm
- An evacuation chair is also available to enable staff to assist
with the emergency evacuation of disabled, if necessary
On entrance to the main lobby, we have a removable metal ramp to
assist any guests that may struggle accessing the hotel via
The Aldwark Manor Hotel has 3 purpose-built accessible rooms on
the first and second floor.
- Short pile carpet
- Tiled flooring in bathrooms
- Reading lamps provided
- 24 hour room service
- Wet room with shower chair
- Walk-in-shower with shower chair
If you would like to specifically book one of our access rooms
please contact our UK call centre on 0845 034 5777.
In the event of an emergency a member of the team will assist with
your evacuation if necessary. Fire evacuation advice is provided on
the back of your bedroom door and a disabled refuge area is
situated in the stairwell in the fire escape near to both
There are slight slopes in the corridors on the ground floor with
stairs and a disabled access lift to access the spa and leisure
Our Brassiere Restaurant and Squadron Bar is located on the ground
floor making them easily accessible, and access to the Squadron Bar
outdoor seating area can be gained by using the sloped exit and
entrance near the Brassiere Restaurant or by going through our
The lift has tactile buttons at standard height.
Accessible toilet facilities are located in the main corridor near
the bedroom lift on the ground floor.
Conference, Banqueting & Meeting
Our meeting rooms are located on the ground and are fully
accessible from Reception. Hearing loops are available upon request
in advance, and lighting can be dimmed where required.
Please notify your conference or banqueting for specific seating
or staging requirements.
Alternative means of transport
If not travelling by car, the nearest bus stop is located in the
Aldwark Village. Bus routes and timetables can be given upon
request. An accessible taxi service is available from 'Streamline'
taxi firm that can be contacted on 01904 656565
The nearest train station is located in the York city
York city centre is a 30 minute drive from the hotel
Address: Aldwark Manor Golf and Spa Hotel, Aldwark, Near
Alne, York, YO61 1UF
Telephone: 01347 838146
Fax: 01347 833950
Local public transport numbers: Stephensons of Easingwold 01347